Terms & Privacy

Overview

This website is operated by Owen Gildersleeve Ltd, Studio F12, 23 - 27 Arcola Street, London, E8 2DJ, UK. Company Registration No. 09348204

Throughout the site, the terms “we”, “us” and “our” refer to Owen Gildersleeve Shop. Owen Gildersleeve Shop offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Our Products & Service

Our Products are sold subject to their product descriptions. We take care that these are as accurate as possible but occasionally they may contain inaccuracies, omissions or typographical errors. Likewise these may affect promotions, offers, product shipping charges, transit times and availability. As such all of the information on this website, including product descriptions, may not always be accurate when you place an order. In such cases we will try and contact you to resolve the issue but we reserve the right to: correct any errors, inaccuracies or omissions; change or update information; withdraw the produce from sale or cancel orders without prior notice. We are not responsible if information made available on this site is not accurate, complete or current. From time to time we may change the design and specification of our products, and product descriptions and prices are subject to change without notice. We may also withdraw products from sale without notice. We try and deliver the best service we can but occasionally we may need to take the site offline for maintenance or updates.

Refusal of Transaction

We reserve the right to refuse any order or refuse service to anyone, for any reason at any time. In the event that we make a change to or cancel an order we will attempt to contact you with the information you have provided. In using our site, you agree to provide current, complete and accurate billing and shipping information for all purchases made at our store and that your use of, or inability to use, the service is at your sole risk.

Links

Links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for their content or liable for any harm or damages related to the purchase or use of anything you may buy from them. We are also not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Privacy Policy

Your submission of personal information through the store is governed by our Privacy Policy and GDPR legislation.
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. We do not share your personal information with any third parties. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. With your permission, we may send you emails about our store, new products and other updates. When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. 
We use Mailchimp to manage and collate our marketing mailing lists. If we ask for your personal information for a secondary reason, like marketing, we will ask you directly for your expressed consent. If, after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@tompigeon.com or mailing us at: Unit 9, Comielaw Farm, Arncroach, Anstruther, Fife, Scotland, KY10 2RE. We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. For more insight, you may also want to read Mailchimp's Terms of Service and Privacy Statement at www.mailchimp.com/legal/privacy/

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 2 May 2018.

Shopify Privacy 

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall and adhere to GDPR legislation. For more insight, you may also want to read Shopify’s Terms of Service and Privacy Statement at www.shopify.com/legal/privacy

Payment

When you use a direct payment gateway to complete your purchase, Shopify stores your credit card data. Payments on our site are processed using Stripe a secure and trusted online payment gateway. Stripe has been audited by a PCI-certified auditor, and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Shopify’s Terms of Service and Privacy Statement.

Security

We take all reasonable steps to protect your personal details. However, we cannot guarantee the security of any data you disclose on-line. You accept the inherent security risks of providing information and dealing on-line over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence or wilful default.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at shop@owengildersleeve.com or by mail using the details provided below:

Owen Gildersleeve Shop
Studio F12, 23 - 27 Arcola Street, London, E8 2DJ, United Kingdom